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FAQ: Navigating the Platform
FAQ: Navigating the Platform
How to's
How do you enter results?Results can be entered from the Groups & Participants tab
Donations - How to Reassign / Change RegionHow to move donations made to the main page or wrong participant. You can also change the "Region/State" that the donation came from.
Do participants receive email reminders?Email reminders increase donations by up to 30%.
How to upload Sponsor LogosYou can quickly do so through the Edit Details tab
How do we enter cash/checks?You can enter cash/checks for free in the Donations tab
How to enter Tax ID
How to collect participant T-Shirt Size
How to close a fundraiser at any time
How to extend a fundraiser
Add, Edit, Delete Individual Participants
How to send a custom email reminder to participants
How to combine duplicate participants that have donations
How do we change the participant goal?Hover over the name in the Groups & Participants tab
How do I upload a participant image?Uploading a personal image
How to create a Group donation link
Templates for Email RemindersTemplates for updates & reminders to send via a custom reminder on the 99Pledges Platform.
How to track invites sent by participants
Can participants change their image?Yes, and more customizations available
Are participant goals required?No, participant goals are not required. Simply set the goal to $0.
Admin Account Email ManagementHow to choose the best email address for your campaign & why it is important!
Generate a QR code
Templates for Email Reminders - (in Spanish)Templates for updates & reminders to send via a custom reminder on the 99Pledges Platform
How To Upload A Video To The Main PageConnect with your donors with an engaging video!