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FAQ: Navigating the Platform
FAQ: Navigating the Platform
How to's
12 articles in this collection
Written by
Vinay Anne
and
Rodrigo Ramos
How To - General
How do you enter results?
Results can be entered from the Groups & Participants tab
Written by
Vinay Anne
Updated over a week ago
Reassign / Move Donations
How to move donations made to the main page or wrong participant
Written by
Rodrigo Ramos
Updated over a week ago
How to upload Sponsor Logos
You can quickly do so through the Edit Details tab
Written by
Rodrigo Ramos
Updated over a week ago
How do we enter cash/checks?
You can enter cash/checks for free in the Donations tab
Written by
Vinay Anne
Updated over a week ago
How to enter Tax ID
Written by
Rodrigo Ramos
Updated over a week ago
How To - Groups & Participants tab
Add, Edit, Delete Individual Participants
Making changes in the Groups & Participants tab.
Written by
Rodrigo Ramos
Updated over a week ago
How to send a custom email reminder to participants
Written by
Rodrigo Ramos
Updated over a week ago
How do we change the participant goal?
Hover over the name in the Groups & Participants tab
Written by
Vinay Anne
Updated over a week ago
How do I upload a participant image?
Uploading a personal image
Written by
Vinay Anne
Updated over a week ago
Other
Do participants receive email reminders?
Email reminders increase donations by up to 30%.
Written by
Vinay Anne
Updated over a week ago
Can participants change their image?
Yes
Written by
Vinay Anne
Updated over a week ago
Are participant goals required?
No, participant goals are not required. Simply set the goal to $0.
Written by
Vinay Anne
Updated over a week ago