FAQ: Navigating the Platform

How to's

12 articles in this collection
Written by Vinay Anne and Rodrigo Ramos

How To - General

How do you enter results?

Results can be entered from the Groups & Participants tab

Written by Vinay Anne
Updated over a week ago

Reassign / Move Donations

How to move donations made to the main page or wrong participant

Written by Rodrigo Ramos
Updated over a week ago

How to upload Sponsor Logos

You can quickly do so through the Edit Details tab

Written by Rodrigo Ramos
Updated over a week ago

How do we enter cash/checks?

You can enter cash/checks for free in the Donations tab

Written by Vinay Anne
Updated over a week ago

How to enter Tax ID

Written by Rodrigo Ramos
Updated over a week ago

How To - Groups & Participants tab

Add, Edit, Delete Individual Participants

Making changes in the Groups & Participants tab.

Written by Rodrigo Ramos
Updated over a week ago

How to send a custom email reminder to participants

Written by Rodrigo Ramos
Updated over a week ago

How do we change the participant goal?

Hover over the name in the Groups & Participants tab

Written by Vinay Anne
Updated over a week ago

How do I upload a participant image?

Uploading a personal image

Written by Vinay Anne
Updated over a week ago

Other

Do participants receive email reminders?

Email reminders increase donations by up to 30%.

Written by Vinay Anne
Updated over a week ago

Can participants change their image?

Written by Vinay Anne
Updated over a week ago

Are participant goals required?

No, participant goals are not required. Simply set the goal to $0.

Written by Vinay Anne
Updated over a week ago