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Frequently Asked Questions
Frequently Asked Questions
Pricing, campaign set-up, how-to, privacy and security
21 articles in this collection
Written by
Brad Dowhaniuk
and
Rodrigo Ramos
What are the next steps?
I've received a sample campaign...now what?
Written by
Brad Dowhaniuk
Updated over a week ago
Pricing, Payment, Donations
How much does 99Pledges cost?
99Pledges is now FREE [click for more details].
Written by
Brad Dowhaniuk
Updated this week
When will we get paid?
We process payment within 1 business day of your check request [click for more details].
Written by
Brad Dowhaniuk
Updated over a week ago
Are there fees on cash/checks entered online?
No. There are no fees on cash/checks [click to learn how to enter online].
Written by
Brad Dowhaniuk
Updated over a week ago
How do donations work on 99Pledges?
We help you make it easy for anyone to make an online donation
Written by
Rodrigo Ramos
Updated over a week ago
Campaign Set-up
Can you add my participants for me?
Yes [click for more details].
Written by
Brad Dowhaniuk
Updated over a week ago
Why is having a page per participant better?
Grandma is more likely to donate to Sally [click for more details].
Written by
Brad Dowhaniuk
Updated over a week ago
Do we need parent emails?
No, but you'll raise a lot more money with them [click for more details].
Written by
Brad Dowhaniuk
Updated over a week ago
Why do you need emails?
You'll raise a lot more money [click for more details].
Written by
Brad Dowhaniuk
Updated over a week ago
What if we can't get participant emails?
We have other options [click for more details].
Written by
Brad Dowhaniuk
Updated over a week ago
Do participants receive email reminders?
Email reminders increase donations by up to 30%.
Written by
Brad Dowhaniuk
Updated over a week ago
Can participants change their image?
Yes [click for more details].
Written by
Brad Dowhaniuk
Updated over a week ago
Are participant goals required?
No, participant goals are not required. Simply set the goal to $0.
Written by
Brad Dowhaniuk
Updated over a week ago
Should I get parent permission?
Some do using an "opt-out" approach [click for an example].
Written by
Brad Dowhaniuk
Updated over a week ago
How To
How do we enter cash/checks?
You can enter cash/checks for free [click to learn how].
Written by
Brad Dowhaniuk
Updated over a week ago
How do you enter results?
Results can be entered from the Groups & Participants tab [click to learn how].
Written by
Brad Dowhaniuk
Updated over a week ago
How to enter Tax ID
Written by
Rodrigo Ramos
Updated over a week ago
How do I upload a participant image?
Uploading a personal image
Written by
Brad Dowhaniuk
Updated over a week ago
How do we change the participant goal?
Hover over the name in the Groups & Participants tab [click for more details].
Written by
Brad Dowhaniuk
Updated over a week ago
Privacy and Security
Are my emails safe?
Yes. We do not market to or sell your information [click for more details].
Written by
Brad Dowhaniuk
Updated over a week ago
Is credit card information secure?
Yes, we use a Level 1 PCI DSS compliant service provider [click for more details].
Written by
Brad Dowhaniuk
Updated over a week ago