When will we get paid?
Fundraisers close at 11:59pm (midnight) on your set End Date and set timezone. You can select your desired time zone in the Edit Details tab by clicking "change time zone".
Once closed, you'll be prompted to request payment where you'll enter your payee information.
If you don't see the request payment button, then that means you need to enter the results for participants. This is necessary so that the system can charge any performance-based pledges. Please click here: How to Enter Results
We will then initiate payment within 1 business day. There are two options for requesting payment.
Bank Direct Deposit: takes 1-4 business days (recommended)
Check via USPS Mail: takes 7 to 10 business days
Note: The delivery time for checks can be affected by holidays, weather conditions, and other typical delays to mail.
The "request payment" button will appear in the Edit Fundraiser page when your fundraiser has ended and you've entered results (if applicable):
Tags: How do we request payment?