Submitting payment info occurs at the end of the fundraiser. You will only enter banking info once your fundraiser closes.
When will we get paid?
Fundraisers close at 11:59pm (midnight) on your set End Date and set timezone. You can select your desired time zone in the Edit Details tab by clicking "change time zone".
You can manually close a fundraiser at any time: Learn more here.
You can also extend a fundraiser at any time as long as you have not requested payment.
Once closed, you'll be prompted to request payment where you'll enter your payee information.
If you don't see the request payment button, then that means you need to enter the results for participants. This is necessary so that the system can charge any activity-based pledges. Examples of activity based pledges include "per minute", "per lap", or "per hit". Please click here: How to Enter Results
We will then initiate payment within 1 business day. Bank Direct Deposit typically takes 1-4 business days to reflect on your end. There is no additional charge for the direct deposit. It is still just 3.49% plus 49 cents per transaction for all online donations (that goes to the credit card companies) and that is deducted from your fundraiser total at the end .
The "request payment" button will appear in the Edit Fundraiser page when your fundraiser has ended and you've entered results (if applicable):
You will have the choice to request payment to either an Organization or Individual bank account.
* Please be sure that the information provided matches what is on file at your banking institution (mis-match of name on account is the #1 cause of direct deposit failure).
If you have any questions, please reach out to our Customer Success Team at support@99pledges.com.
Tags: How do we request payment? , Banking